Privacy Policy

Information We Collect

• Name, email address, phone number, and company information provided when you engage our services.
• Permit and project details necessary to process building permits on your behalf.
• Communication records including SMS messages and call logs related to service delivery.
• Payment information when applicable (processed securely via our payment providers).

How We Use Your Information

• To provide permit expediting and consulting services.
• To communicate with you about your permits and projects via SMS, email, or phone.
• To send appointment reminders, permit status updates, and service-related notifications.
• To improve our services and customer experience.

SMS / Text Messaging

Construction Care Consulting LLC collects mobile phone numbers from clients, contractors, and homeowners when they opt in on our permit updates sign-up page. We use these numbers only to send transactional, service-related text messages about your permit, such as notifying you when documents are ready for electronic signature and sending related reminders. We do not send marketing texts. We do not sell or share your mobile number or your consent to receive messages with any third party or affiliate for their own marketing or promotional purposes. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or reply HELP for assistance. Text messages are sent from (239) 312-5654. Consent to receive text messages is not a condition of any purchase or service. For questions, contact Permits@ConstructCC.Com or (689) 215-1170.

Mobile Information & SMS Messaging Program

We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or personal information collected through our SMS program to any third party or affiliate.

Your mobile information will never be shared with third parties or affiliates for marketing or promotional purposes. Mobile information collected as part of our SMS messaging program will only be used to deliver the services you requested.

SMS Program Details

• You may opt in by checking the optional SMS consent box on our permit updates sign-up page at https://constructcc.com/permit-signup.
• Message frequency varies based on your active permits and project needs (typically 1–5 messages per week).
• Message and data rates may apply. Check with your carrier for details.
• Reply STOP at any time to stop receiving messages.
• Reply HELP for assistance, or contact us at (689) 215-1170 or permits@constructcc.com.
• Consent to receive SMS is not required as a condition of purchasing any goods or services.
• Supported carriers: AT&T, Verizon, T-Mobile, Sprint, U.S. Cellular, and others.
• See our full SMS Terms of Service for complete program details.

Data Sharing

We do not sell your personal information. We may share your information only in the following limited circumstances:

• With municipalities, counties, or government agencies as required to process your building permits.
• With service providers who assist us in operating our business, under confidentiality obligations.
• When required by law, regulation, or valid legal process.

Mobile opt-in information and SMS consent are never shared with third parties or affiliates for marketing or promotional purposes. Any service providers that process this data do so solely to deliver the messaging service you requested.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. Sensitive data such as payment information is encrypted during transmission.

Your Rights

• You may request access to, correction of, or deletion of your personal information by contacting us.
• You may opt out of SMS messages at any time by replying STOP to any text message.
• You may opt out of marketing emails by clicking the unsubscribe link in any email we send.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated effective date. We encourage you to review this policy periodically.

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